Terms

Acceptance

By creating an account or using Mindful Metrics, you agree to these terms. If you are using it on behalf of an organization, you confirm you are authorized to accept them for that organization.

The service

Mindful Metrics lets you build surveys, distribute them, and analyze the responses. We add and improve features over time; the specific capabilities available to you depend on your plan.

Accounts and seats

You are responsible for the activity under your account and for keeping your credentials secure.

Paid seats are required only for people who build and edit surveys. Respondents and read-only viewers never need an account.

Acceptable use

Do not use Mindful Metrics to send unsolicited messages, to collect data unlawfully, to infringe the rights of others, or to attempt to disrupt or reverse-engineer the service.

You are responsible for the lawfulness of the surveys you run and the audiences you reach.

Plans and billing

Free and paid plans are described on the pricing page, which sets out current prices and what each plan includes. Paid plans are billed per builder seat, and taxes such as VAT may apply.

You can cancel at any time; the specific billing mechanics are shown at checkout.

Availability and changes

We aim for high availability but do not guarantee uninterrupted service.

We may update features, these terms, or our plans. Where a change is material, we will make a reasonable effort to let you know.

Liability

Mindful Metrics is provided on a commercially reasonable basis. To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited by law.

[Final warranty and liability language subject to legal review.]

Governing law

These terms are governed by the laws of an EU member state. The specific governing jurisdiction is [to be finalized].

Contact

Questions about these terms? The best way to reach us is by email — see the address below.